At Whiz TCG, we want to ensure you have a smooth and hassle-free shopping experience. Please review our return policy below:
- Sealed Products: Must be returned unopened and in their original condition within 7 business days for a refund or exchange.
- Opened or Buyer-Damaged Items: Unfortunately, we cannot accept returns for products that have been opened or damaged due to buyer handling.
- Damaged in Transit: If your item arrives damaged during shipping, please contact us within 48 hours of delivery. Be sure to include clear photos of the damage so we can assist you in resolving the issue.
If you have any questions or need further assistance, feel free to reach out to our customer support team. We’re here to help!